Stories

The World Travel and Tourism Council (WTTC) has indicated that travel will represent a $15.5 trillion economy by 2033. Against this backdrop, the travel industry is truly brimming with several emerging opportunities in the next decade. Indian travel merchants have a unique opportunity to capitalize on the projected USD 31 billion market volume by 2027, driven by online sales.

In a post-pandemic world where uncertainty still prevails and technological innovations have continued to surge, business leaders in India must maneuver through the new trends that will keep them ahead of the competition and help expand their business beyond borders.

The pandemic brought about a boom in e-commerce, which has permanently altered the way consumers make their purchasing decisions. The growth has been immense and has even persisted despite challenging economic times.

As technology continues to evolve at a rapid pace, the importance of cybersecurity has become paramount. PayPal’s APAC Chief Information Security Officer, Phoram Mehta, shares strategies implemented by PayPal to effectively combat evolving cyber threats and fraud.

As small and medium-sized businesses (SMBs) adapt to the evolving cross-border trade (CBT) landscape to grow their business, they need a partner that can make buying and selling not only easier but also location-agnostic.

Education Technology has transformed the way people access and consume education all over the world. Today, learning has been made more obtainable, flexible, and personalized, enabling people across the spectrum to acquire new skills and knowledge anytime, anywhere.

Small and medium-sized businesses faced serious hardships in the last two years but made a strong comeback following the pandemic. According to a recent industry report, total sales at SMBs rose...

More than two years after the pandemic, there is immense hope for the travel and hospitality industry around the world, including India, especially for small & medium travel businesses.

In the modern, connected world, where businesses rely heavily on digital platforms and technologies, ensuring the security of our online presence is mission critical. The threat landscape is...

Last year countries everywhere lifted the travel restrictions that were implemented due to COVID-19. Businesses from airlines to hotels, online travel agencies to local tour operators capitalised on the travel uptick.

The rapid recovery of corporate travel this year is likely to breathe new life into Asia's travel and hospitality sectors, providing much-needed relief after a challenging period.

Technology trends are quickly evolving, and consumer expectations will likewise grow more complex. What has not changed is the pursuit of increased convenience in payment transactions.

The whole world is looking at India to be the next wave of innovation in fintech, says Chandni Nihalani of PayPal India

There are 3 billion gamers globally, with roughly half of them in Asia-Pacific region. Southeast Asia alone boasts a 5 billion USD videos game market with 270 million gamers.

No matter where you trade – online or offline – there’s always a risk of fraud. With recent data breaches in various APAC markets, that risk of fraud has potentially increased as consumer identities have been made vulnerable to theft.

Phoram Mehta, Senior Director and Chief Information Security Officer of APAC at PayPal The holiday season is around the corner and scammers have been busy impersonating and seeking means to dampen...

By Samba Natarajan, SVP, Growth Markets, PayPal There are some things businesses simply have no control over. They can’t control inflation, or how aggressively central banks respond to it. They...

Samba Natarajan, Senior Vice President of Growth Markets at PayPal, recently contributed a remarks to congratulate the 4th edition of Korea Fintech Week held in Seoul.

Malaysian small and medium-sized enterprises (SMEs) are the backbone of the Malaysian economy, constituting 97.2% of all business establishments in the country and employing nearly half of all workers in Malaysia in 2020

There has been tremendous change in human life across the world in the last two years. Many experiences that humans have always relied on have gotten increasingly digitized, for instance, daily cash transactions.

Oftentimes, a company spends a large portion of its marketing dollars and time attempting to win customers over. Yet, as soon as customers hit checkout, the customer experience ends.

The COVID-19 pandemic has reshaped the perspective, and actions of people around the world including their shopping behaviors. While public health may have since improved.

The pandemic has accelerated trends across sectors that have led to the overall digitization of different aspects of human life, including the way we interact today, which would have been inconceivable a few years ago.

Imagine a player who has just downloaded a new game which you spent months developing. They got past the initial set up and tutorial.

SMBs across APAC have shown great resilience and tenacity to overcome the impact of the pandemic by adopting a digital first approach and adapting to the needs of the new digital consumer through social media.

In the last couple years more of our life has taken place online and many of us have turned to online shopping. This has also increased cybercrime.

We invest a lot of time and energy into making sure customers’ PayPal and Venmo accounts are secure, and thieves know it.

To highlight PayPal’s role as an SMB champion, Abid Murshed, Head- Inside Sales, PayPal, shares his views on the untapped ecommerce and cross border opportunity

To highlight PayPal’s role as an SMB champion, Abid Murshed, Head- Inside Sales, PayPal, shares his views on the untapped ecommerce.x

The pandemic has accelerated the adoption of technology, helping organizations operate with higher levels of efficiency.

E-commerce sales are on the rise, yet cart abandonment is a major problem for online retailers.

Technology adoption has accelerated across sectors since the pandemic, and we have seen this firsthand in the small businesses.

We typically use email to get in touch with our customers about their PayPal and Venmo accounts. However, we know scammers often use email as a way to compromise your account.

While the relaxing of social-distancing restrictions has undoubtedly eased some of the burden SMBs are facing, there is another factor contributing to the optimistic outlook.

We invest a lot of time and energy into making sure customers’ PayPal and Venmo accounts are secure, and thieves know it. They may try to impersonate us to gain customers’ trust so they can access their accounts.

As consumers grow increasingly accustomed to online shopping, they also increasingly demand immediate and personalized service, writes Samba Natarajan, Senior Vice-President for Growth Markets.

Cybercriminals are constantly looking at innovative ways to make users fall prey to phishing attacks and identify thefts.

PayPal's latest Digitise & Thrive e-book looks at why customers pay more for goods and services if the online transaction is seamless.

The safety and security of PayPal users is always our priority. In times of unrest and uncertainty, spammers and scammers around the world will try to take advantage of these vulnerabilities.

The Hong Kong SMB Survey Report 2021 published by PayPal earlier this year has concluded five recommendations to help SMBs stay agile and adapt to the new normal.

Organizational efficiency has been a key factor which has led to accelerated digital adoption over the years.

PayPal Research and Insights Many online small-medium businesses (SMB’s) are riding on the global e-commerce wave that has helped them navigate past the challenges of the pandemic.

Covid-19 disruptions led small and medium sized businesses (SMBs) in Singapore to discover new opportunities in e-commerce.

Small and medium-sized businesses (SMBs) pivoted to a digital shop front, and took to social selling and cross-border trade to grow their business Singapore.

Over 80% of surveyed SMBs embrace digital to grow cross-border selling HONG KONG, January 6, 2022 – The pandemic has brought significant challenges to Hong Kong businesses.

For many small businesses in India, the holiday season represents a very lucrative business opportunity. Online sales during the 2020 holiday season were historic.

For many merchants, the holiday season is a make-or-break opportunity. Online sales in November and December during the 2020 holiday season were historic.

Speaking at a recent webinar on cross-border selling during the holiday season co-organized by Singapore Business Review and PayPal.

Singapore’s flourishing digital eco-system presents its s a wide array of opportunities to invest in ecommerce for more lucrative gains.

Data is key in to enrich , retention, and loyalty. But no amount of data is completely effective unless it leads the customer to the shopping window to complete a purchase.

The pandemic radically reconstructed lives everywhere by making a digitally driven world the new normal.

How can SMBs in Hong Kong with limited resources cultivate customer loyalty with their newfound overseas customers from thousands of miles away?

Sakshi’s journey at PayPal started as an intern four years ago. Today, she is a software engineer in the Global Data Science team.

Jerry Tso, Head of Singapore Development Center at PayPal

Suraj joined PayPal as an intern over three years ago, and today has grown to be a Software Engineer for the Global Data Sciences ART team.

The new era of online shopping has brought enormous opportunities for business growth, while also creating new norms that businesses will need to learn and adapt.

Key Takeaways for Singapore’s Merchant Community State of play Global e-commerce has thrived due to digital acceleration during the pandemic.

The global coronavirus pandemic has brought upon unprecedented challenges to businesses across various industries around the world. In the beauty segment.

One might expect that over a year into a global pandemic, life will eventually return to normal.

PayPal has launched 2021 Borderless Commerce Report, which captures the current and upcoming shopping behaviours observed from 13 key markets across the globe.

Blockchain, Bitcoin, and digital currency are no longer just for crypto-fanatics anymore, these technologies are as mainstream as ever.

After an unprecedented and challenging 2020, the world has its eyes set on 2021 to bring a silver lining of hope and recovery.

COVID-19 has changed everything and how we engage in the digital world has transformed tremendously. A One-solution-for-all approach is no longer applicable for preventing sophisticated fraudsters.

The event industry has been pulling different play strategies to innovate during this period by leveraging on the nation's strong digital infrastructure to help its customers quickly.

2020 while tough for businesses globally, was also monumental in driving change and resilience across the board.

As the countries starts rolling out for COVID vaccines, the world sees the light at the end of the tunnel.

As stay-at-home orders and country-wide lockdowns start to ease across Asia, people are more excited than ever to connect during the holiday season and undoubtedly.

Due to the COVID-19 lockdown, more consumers have been shopping online, leading to the rise of e-commerce.

The lead up to the holiday season is a good time to consider how merchants can capture cross-border opportunities and how they can capitalize on the boost to online shopping in different markets.

Democratizing trade & digital transformation of Indian MSMEs to access the global opportunity There has always been a distinct trend towards digital payments.

The coronavirus pandemic will permanently change consumer behavior in favor of digital in India, as it has done globally.

It is no longer a question of if you get attacked, but when you get attacked. As the region emerges from the COVID-19-inflicted lockdown and eases into recovery.

Artificial intelligence and its applications have made a significant Artificial intelligence and its applications have made a significant impact on nearly every industry. Defined as a technique enabling machines to mimic human behaviour.