COVID-19 has changed everything and the impact of the pandemic is not just on our physical world, how we engage in the digital world has also transformed tremendously. Consumers, merchants, and even fraudsters’ behaviors have all changed in the past few months. A One-solution-for-all approach is no longer applicable for preventing sophisticated fraudsters. We need to create a trustworthy ecosystem with partners that can make risk management more seamless and frictionless. The conversation was led by PayPal Senior Vice President of Common Platform, Tushar Shah, with Rahul Pangam, ex-Simility CEO now PayPal Vice President of Trust Solution.
Listen to the Innotopia S2E6 now!
* The second season of Innotopia podcast aims to explore how companies are innovating in the digital economy and more importantly how they’re navigating the new normal. We speak to merchants, entrepreneurs and PayPal employees across different verticals on the impact of COVID-19, how we can better prevent digital fraud, improve cybersecurity through PayPal enabled features, and innovate with technology. We also discuss ways in which retailers are utilizing digital tools to better serve their customers online and offline.