Malaysian small and medium-sized enterprises (SMEs) are the backbone of the Malaysian economy, constituting 97.2% of all business establishments in the country and employing nearly half of all...
As we mark Climate Week 2022, we’d like to share an update on the actions PayPal is taking to advance equitable climate action.
There has been tremendous change in human life across the world in the last two years. Many experiences that humans have always relied on have gotten increasingly digitized, for instance, daily cash transactions. Now we are a point where money is getting significantly digitized across the world. Click here to read more…
Oftentimes, a company spends a large portion of its marketing dollars and time attempting to win customers over. Yet, as soon as customers hit checkout, the customer experience ends. One study shows that 96% of customers will leave your business if they receive bad service . According to our 2022 Borderless Commerce Report, Singaporean customers value quick delivery, with one-third of them preferring services that promote on-demand delivery. Click here to read more.
Increasingly, retailers across categories are putting every juncture of the customer’s journey with their brand under the microscope, looking to squeeze out any advantage they can find. Yet, despite this renewed emphasis on customer experience, there remains one crucial and often final aspect to the customer experience that, regrettably for most retailers, remains a wildcard. Payment.
The COVID-19 pandemic has reshaped the perspective, and actions of people around the world including their shopping behaviours. While public health may have since improved, the economic impact is still sticking around. From inflation to supply chain issues, shoppers worldwide are feeling the strain. Read the Borderless Commerce Report 2022 to know more.
PayPal employees recently cast their votes in this year’s PayPal Community Impact Grants Program, which awards local nonprofits with monetary grants, access to volunteers, pro bono support and other capacity-building resources. Nearly 11,000 PayPal employees in more than 24 countries participated in this year’s selection program and awarded grants of up to $20,000 to 71 organizations in communities around the world. Click here to read more…
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SMBs lie at the heart of PayPal. It has been enabling small business owners to expand and grow their business by supporting them with smart solutions which not only take care of their needs today, but tomorrow as well. Find out in this section how PayPal has emerged as a trusted SMB partner, gain insights from small business owners on how to achieve online success, hear from experts on how to manage uncertainty and mitigate risks with a cross-border strategy, and much more.
PayPal’s Changemakers of Tomorrow series pays tribute to small businesses founded in Singapore, give back to society and bring purpose into the lives of shoppers. These five businesses fought all odds at the height of the pandemic to keep their business thriving and, in some instances, scale international markets. Read their stories, for insights on how PayPal empowers small businesses to chart their growth journeys and expand their footprint in a digital-first world.
Women have made major strides in achieving economic equity over the last several decades. PayPal recognizes the importance of enabling women’s financial inclusion and is committed in expanding the role and participation of women in the financial system and the global economy. In the spirit of International Women’s Day 2022, PayPal brought forward stories of women from across our Asia offices who are pushing boundaries, rising to challenges, and paving the way for others to succeed. Read these inspiring stories of diverse women from China, Hong Kong, India, Japan, Philippines, and Singapore.