To highlight PayPal’s role as an SMB champion, Abid Murshed, Head- Inside Sales, PayPal, shares his views on the untapped ecommerce and cross border opportunity and PayPal’s role in helping Indian businesses leverage the same.
E-commerce sales are on the rise, yet cart abandonment is a major problem for online retailers. PayPal’s Optimise Your Conversion Rate at Checkout e-book explains how online retailers can get buyers to commit. Click here to find out more.
Technology adoption has accelerated across sectors since the pandemic, and we have seen this firsthand in the small businesses. This year as we celebrate SMB Month across PayPal, V. Chandramouliswaran, Sr Director & India Site Lead, sheds light on tech disruptors that will create a positive impact for SMBs
We typically use email to get in touch with our customers about their PayPal and Venmo accounts. However, we know scammers often use email as a way to compromise your account. The information below can help you make sure it’s really us reaching out versus an individual trying to gain access to your account.
While the relaxing of social-distancing restrictions has undoubtedly eased some of the burden SMBs are facing, there is another factor contributing to the optimistic outlook – investment in innovation writes Tim Fu, Market Leader, Hong Kong, South Korea and Taiwan, PayPal
As consumers grow increasingly accustomed to online shopping, they also increasingly demand immediate and personalized service, writes Samba Natarajan, Senior Vice-President for Growth Markets, PayPal.
PayPal's latest Digitise & Thrive e-book looks at why customers pay more for goods and services if the online transaction is seamless. Customer engagement, feedback avenues and user-friendly mobile sites can drive online sales.
The Hong Kong SMB Survey Report 2021 published by PayPal earlier this year has concluded five recommendations to help SMBs stay agile and adapt to the new normal.
PayPalResearch and Insights
Speaking at a recent webinar on cross-border selling during the holiday season co-organized by Singapore Business Review and PayPal, Zalora’s Senior Strategy Director for Southeast Asia, Quiron Cunha, said that online sellers increasingly are expected to deliver a unique customer experience that goes beyond pricing.
Singapore’s flourishing digital eco-system presents its s a wide array of opportunities to invest in ecommerce for more lucrative gains. With cross-border shopping becoming a defining feature of...
Data is key in to enrich , retention, and loyalty. But no amount of data is completely effective unless it leads the customer to the shopping window to complete a purchase. In an interview with...
The pandemic radically reconstructed lives everywhere by making a digitally driven world the new normal. This created an imperative for businesses and organizations to swiftly and seamlessly...
How can SMBs in Hong Kong with limited resources cultivate customer loyalty with their newfound overseas customers from thousands of miles away?
Jerry Tso, Head of Singapore Development Center at PayPal
The new era of online shopping has brought enormous opportunities for business growth, while also creating new norms that businesses will need to learn and adapt. Here are the 5 myths and facts about exploring new international markets.
Key Takeaways for Singapore’s Merchant Community State of play Global e-commerce has thrived due to digital acceleration during the pandemic, surging to $4.28T USD in 2020 from $3.35T the year...
One might expect that over a year into a global pandemic, life will eventually return to normal. But would normal be defined in the the same way?
PayPal has launched 2021 Borderless Commerce Report, which captures the current and upcoming shopping behaviours observed from 13 key markets across the globe, and helps businesses to identify potential growth areas of cross-border commerce.
Blockchain, Bitcoin, and digital currency are no longer just for crypto-fanatics anymore, these technologies are as mainstream as ever. In this episode, the monumental changes blockchain have brought on our economy and the future evolution of digital currencies has been discussed.
After an unprecedented and challenging 2020, the world has its eyes set on 2021 to bring a silver lining of hope and recovery. The pandemic was instrumental in setting the stage for what is about...
COVID-19 has changed everything and how we engage in the digital world has transformed tremendously. A One-solution-for-all approach is no longer applicable for preventing sophisticated fraudsters. We need to create a trustworthy ecosystem with partners that can make risk management more seamless and frictionless.
The event industry has been pulling different play strategies to innovate during this period by leveraging on the nation's strong digital infrastructure to help its customers quickly pivot their physical events to virtual ones. In this episode, PayPal discussed with Delegate how online platform allows people to browse event inspirations and book vendors instantly.
2020 while tough for businesses globally, was also monumental in driving change and resilience across the board. One of the prominent trends that stood out last year and is expected to shape the future is – digitalization.
As the countries starts rolling out for COVID vaccines, the world sees the light at the end of the tunnel. In a post-pandemic world, what changes will we experience? PayPal and SkillsFuture talked about the implications between New Normal and Normal, and how corporates help employees to gain more awareness about their skills.
As stay-at-home orders and country-wide lockdowns start to ease across Asia, people are more excited than ever to connect during the holiday season and undoubtedly, holiday shopping is a priority for many. PayPal and motherswork talked about navigating online and offline business demands in the new normal.
Due to the COVID-19 lockdown, more consumers have been shopping online, leading to the rise of e-commerce. However, we’ve also seen an increase in the number of online scams and malpractice. PayPal and Zalora discussed how customer safety can be safeguarded amid the surge in online scams and phishing attempts.
The lead up to the holiday season is a good time to consider how merchants can capture cross-border opportunities and how they can capitalize on the boost to online shopping in different markets.
It is no longer a question of if you get attacked, but when you get attacked. As the region emerges from the COVID-19-inflicted lockdown and eases into recovery, lives will remain somewhat virtual –