Due to the COVID-19 lockdown, more consumers have been shopping online, leading to the rise of e-commerce. With more transactions, however, we’ve also seen an increase in the number of online scams and malpractice. In the first episode of Innotopia Season 2, PayPal’s APAC Chief Information Security Officer Phoram Mehta sat down with Zalora’s CTO Silvia Thom to learn more about Zalora’s efforts in ensuring customer safety amid the surge in online scams and phishing attempts.
Listen to the Innotopia S2E1 now!
* The second season of Innotopia podcast aims to explore how companies are innovating in the digital economy and more importantly how they’re navigating the new normal. We speak to merchants, entrepreneurs and PayPal employees across different verticals on the impact of COVID-19, how we can better prevent digital fraud, improve cybersecurity through PayPal enabled features, and innovate with technology. We also discuss ways in which retailers are utilizing digital tools to better serve their customers online and offline.