Stories

In a post-pandemic world where uncertainty still prevails and technological innovations have continued to surge, business leaders in India must maneuver through the new trends that will keep them ahead of the competition and help expand their business beyond borders.

The pandemic brought about a boom in e-commerce, which has permanently altered the way consumers make their purchasing decisions. The growth has been immense and has even persisted despite challenging economic times.

Lakshmipriya Baskar was in her final year at university when she was first introduced to PayPal. An employee-focused culture and the ability to make an impact on the community encouraged her to apply for a software engineer internship with the values-driven company.

As technology continues to evolve at a rapid pace, the importance of cybersecurity has become paramount. PayPal’s APAC Chief Information Security Officer, Phoram Mehta, shares strategies implemented by PayPal to effectively combat evolving cyber threats and fraud.

As small and medium-sized businesses (SMBs) adapt to the evolving cross-border trade (CBT) landscape to grow their business, they need a partner that can make buying and selling not only easier but also location-agnostic.

In celebration of PayPal’s Small Business Month in May, the Singapore Community Impact team held its inaugural Small Business Marketplace at PayPal’s Suntec office.

Have you received a money request or an invoice you don’t recognize? Learn how to spot this scam and what to do to stay safe.

Education Technology has transformed the way people access and consume education all over the world. Today, learning has been made more obtainable, flexible, and personalized, enabling people across the spectrum to acquire new skills and knowledge anytime, anywhere.

Small and medium-sized businesses faced serious hardships in the last two years but made a strong comeback following the pandemic. According to a recent industry report, total sales at SMBs rose...

SMB owners are wondering about the moves they should make to ensure their business remains stable, secure and innovative in the year to come.

More than two years after the pandemic, there is immense hope for the travel and hospitality industry around the world, including India, especially for small & medium travel businesses.

In the modern, connected world, where businesses rely heavily on digital platforms and technologies, ensuring the security of our online presence is mission critical. The threat landscape is...

Last year countries everywhere lifted the travel restrictions that were implemented due to COVID-19. Businesses from airlines to hotels, online travel agencies to local tour operators capitalised on the travel uptick.

The uncertainty of the last few years have left merchants with more questions than answers. We sought out experienced business leaders to help with some advice.

The competition for today’s top talent requires some innovative thinking, particularly in any industry involving technology.

The rapid recovery of corporate travel this year is likely to breathe new life into Asia's travel and hospitality sectors, providing much-needed relief after a challenging period.

At PayPal, we are working to reduce our environmental footprint and support sustainability projects in our communities.

Technology trends are quickly evolving, and consumer expectations will likewise grow more complex. What has not changed is the pursuit of increased convenience in payment transactions.

The whole world is looking at India to be the next wave of innovation in fintech, says Chandni Nihalani of PayPal India

PayPal’s mission is to democratize financial services and ensure that everyone can participate fully and fairly in our global economy and improve their financial health.

There are 3 billion gamers globally, with roughly half of them in Asia-Pacific region. Southeast Asia alone boasts a 5 billion USD videos game market with 270 million gamers.

From the local to the world. An interview with Mr. Nakamura who runs an e-commerce site for barbers, Barber & Apparel Nakamura Shoten, on the story behind his success.

The four 2023 trends that Hong Kong’s eCommerce merchants need to know By Tim Fu, Market Lead, Hong Kong, South Korea & Taiwan

As managers now move from being ‘business leaders’ to ‘mini-HR leaders’, a broad section of skills and factors need to be evaluated to ensure success.

K-pop and Japanese anime are among some of the most successful and best-known exports of Asian popular culture to the world. While it has become a global phenomenon today, bringing Asian culture...

No matter where you trade – online or offline – there’s always a risk of fraud. With recent data breaches in various APAC markets, that risk of fraud has potentially increased as consumer identities have been made vulnerable to theft.

Phoram Mehta, Senior Director and Chief Information Security Officer of APAC at PayPal The holiday season is around the corner and scammers have been busy impersonating and seeking means to dampen...

PayPal began with a vision of an online world where consumers could safely, securely, and easily use digital payments to shop. Over the past 24 years, our two-sided network has grown significantly, seamlessly connecting shoppers and retailers across the globe.

In an interview with Shradha Sharma, Founder of YourStory, Chandni Nihalani spoke about PayPal’s legacy in India and how it has been serving local customers with a suite of options and solutions...

For most retailers, the end of the year is usually the busiest. From global shopping events such as Singles Day and Black Friday, to major holidays such as Thanksgiving and Christmas, consumers normally look to spend big in the final few months of the year.

This year, PayPal’s Singapore Development Centre (SDC) celebrates 15 years of powering global payments, driving innovation, and fortifying our defences against evolving threats.

By Samba Natarajan, SVP, Growth Markets, PayPal There are some things businesses simply have no control over. They can’t control inflation, or how aggressively central banks respond to it. They...

Rachid "Rush" Wehbi founded dropshipping platform Sell the Trend to enable dropshippers to use data in their product selection.

By integrating PayPal, Japan-based company BE FORWARD has grown their used car and parts business by making it easy to shop from anywhere in the world.

Samba Natarajan, Senior Vice President of Growth Markets at PayPal, recently contributed a remarks to congratulate the 4th edition of Korea Fintech Week held in Seoul.

Malaysian small and medium-sized enterprises (SMEs) are the backbone of the Malaysian economy, constituting 97.2% of all business establishments in the country and employing nearly half of all workers in Malaysia in 2020

As we mark Climate Week 2022, we’d like to share an update on the actions PayPal is taking to advance equitable climate action.

There has been tremendous change in human life across the world in the last two years. Many experiences that humans have always relied on have gotten increasingly digitized, for instance, daily cash transactions.

Oftentimes, a company spends a large portion of its marketing dollars and time attempting to win customers over. Yet, as soon as customers hit checkout, the customer experience ends.

Increasingly, retailers across categories are putting every juncture of the customer’s journey with their brand under the microscope, looking to squeeze out any advantage they can find.

The COVID-19 pandemic has reshaped the perspective, and actions of people around the world including their shopping behaviors. While public health may have since improved.

Company committed to rules and can 'ease the minds of regulators', says executive about Indian concerns on digital assets. Edwin Aoki is passionate about wildlife conservation.

The pandemic has accelerated trends across sectors that have led to the overall digitization of different aspects of human life, including the way we interact today, which would have been inconceivable a few years ago.

Imagine a player who has just downloaded a new game which you spent months developing. They got past the initial set up and tutorial.

According to a recent report by National Center for APEC (NCAPEC) that PayPal contributed to and collaborated on, the wider use and adoption of e-signatures and digital signatures across the Asia-Pacific

National: The disruption caused by the pandemic was just an add-on to the prevailing challenges with smaller organisations in India, especially NGOs

We are living in a time where the e-commerce landscape is growing multifold, with tailwinds from evolved customer preferences leaning toward convenience and frictionless experiences.

Along with the changing structure of workplaces during the two years long crisis, came the transformation in work culture too.

SMBs across APAC have shown great resilience and tenacity to overcome the impact of the pandemic by adopting a digital first approach and adapting to the needs of the new digital consumer through social media.

MSMEs have shown great resilience and tenacity to overcome the impact of the pandemic by adopting a digital first approach and adapting to the needs of the new digital consumer.

In the last couple of years, digital finance in India has made tremendous progress and has led to the emergence of many solutions for the small business community.

In the last couple years more of our life has taken place online and many of us have turned to online shopping. This has also increased cybercrime.

We invest a lot of time and energy into making sure customers’ PayPal and Venmo accounts are secure, and thieves know it.

This Pride Month, PayPal is reflecting on the contributions and experiences of lesbian, gay, bisexual, transgender, and broader queer community as the fight for equality persists.

To highlight PayPal’s role as an SMB champion, Abid Murshed, Head- Inside Sales, PayPal, shares his views on the untapped ecommerce and cross border opportunity

To highlight PayPal’s role as an SMB champion, Abid Murshed, Head- Inside Sales, PayPal, shares his views on the untapped ecommerce.x

This Pride Month, PayPal is reflecting on the contributions and experiences of lesbian, gay, bisexual, transgender, and broader queer community as the fight for equality persists.

The pandemic has accelerated the adoption of technology, helping organizations operate with higher levels of efficiency.

E-commerce sales are on the rise, yet cart abandonment is a major problem for online retailers.

1999 by Peter Thiel and Elon Musk. One of the earliest companies in the fintech space.

Technology adoption has accelerated across sectors since the pandemic, and we have seen this firsthand in the small businesses.

Working with business owners day in and day out has given PayPal employees some excellent insight into the challenges merchants face and the solutions that help them move forward.

We typically use email to get in touch with our customers about their PayPal and Venmo accounts. However, we know scammers often use email as a way to compromise your account.

There has been a significant increase in the number of D2C brands in India. According to an industry report, 2021-2030 will be the decade of D2C brands.

While the relaxing of social-distancing restrictions has undoubtedly eased some of the burden SMBs are facing, there is another factor contributing to the optimistic outlook.

The relationship between people and work has seen a paradigm shift in the last two years, as people take on the role of caregiver while meeting work commitments.

At PayPal, we understand that economic prosperity and climate action are inextricably linked. The destabilizing effects of climate change, including increasingly frequent and severe storm.

Over the last few decades, technology has played a significant role in our lives playing the role of a disruptor, transformer and enabler.

With PayPal's help, Anothersole has quickly become the favorite shoe retailer for many Singaporeans.

We invest a lot of time and energy into making sure customers’ PayPal and Venmo accounts are secure, and thieves know it. They may try to impersonate us to gain customers’ trust so they can access their accounts.

With third-party digital platforms and partners making cross-border e-commerce more accessible, it is easy to capture global market opportunities now.

SMBs lie at the heart of PayPal. It has been enabling small business owners to expand and grow their business by supporting them with smart solutions which not only take care of their needs today, but tomorrow as well.

At PayPal, we understand that economic prosperity and climate action are inextricably linked. The destabilizing effects of climate change.

Good Dog People sources sustainably made pet supplies for Singaporeans and is building a community of passionate pet owners.

Learn how you can help tackle climate change by reducing your carbon footprint, supporting impacted communities, and using your voice and vote.

This Earth Day we are sharing how PayPal continues to invest in the future of possibility as environmental sustainability and climate action are critical to PayPal’s mission.

Women have made major strides in achieving economic equity over the last several decades. PayPal recognizes the importance of enabling women’s financial inclusion.

As consumers grow increasingly accustomed to online shopping, they also increasingly demand immediate and personalized service, writes Samba Natarajan, Senior Vice-President for Growth Markets.

Cybercriminals are constantly looking at innovative ways to make users fall prey to phishing attacks and identify thefts.

PayPal's latest Digitise & Thrive e-book looks at why customers pay more for goods and services if the online transaction is seamless.

The safety and security of PayPal users is always our priority. In times of unrest and uncertainty, spammers and scammers around the world will try to take advantage of these vulnerabilities.

Authored by Samba Natarajan, Senior Vice President, Growth Markets, PayPal Asia is at the forefront of ecommerce globally, and we can expect this growth to continue in 2022.

The last two years have highlighted our capabilities as a society to evolve, adapt, influence and thrive.

ProductPeopleInnovation

A recent PayPal study with SMBs across Hong Kong, India, Japan, and Singapore reports that SMBs have emerged from the pandemic with a positive story to tell.

Read about how Michelle Chui, Head of Government Relations for Hong Kong, South Korea and Taiwan, is using her experience to inspire the next generation of talent.

Learn how Carrie Xiao, a 16-year PayPal veteran, is championing a culture of inclusion as a customer solutions manager with the Customer Solutions team in China.

After an illustrious career spanning stints at a major consulting firm, an investment bank and across various payment related services, Miki Kuzuha landed at PayPal as Head of Market Development for Japan.

Learn how the Recharge program equipped Elakkiya Chandrasekaran, a decision scientist at PayPal India, return to the workforce after a five-year career break.

Learn how the Recharge program equipped Elakkiya Chandrasekaran, a decision scientist at PayPal India, return to the workforce after a five-year career break.

Find out how PayPal’s partnership with IMDA enabled Gangadevi Balakrishnan, a software engineer, reclaim her passion for designing and creating technology.

PayPalCulture

The Hong Kong SMB Survey Report 2021 published by PayPal earlier this year has concluded five recommendations to help SMBs stay agile and adapt to the new normal.

Hear from Verna Cruz, a customer service representative from the Philippines, how PayPal is creating a culture of belonging for employees with invisible disabilities.

At PayPal, our mission is to allow everyone to be able to fully and fairly participate in the global economy.

Technology presents us with unlimited opportunities to reimagine the world as we know it- bringing innovation into our daily lives, enabling access to products and services to name a few.

Organizational efficiency has been a key factor which has led to accelerated digital adoption over the years.

PayPalSocial Innovation

The pandemic disrupted lives as it created unforeseen complexities for the world to resolve. The education sector faced multiple challenges as the onset of lockdowns led to a rise in dropouts.

PayPal Research and Insights Many online small-medium businesses (SMB’s) are riding on the global e-commerce wave that has helped them navigate past the challenges of the pandemic.