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While the relaxing of social-distancing restrictions has undoubtedly eased some of the burden SMBs are facing, there is another factor contributing to the optimistic outlook – investment in innovation writes Tim Fu, Market Leader, Hong Kong, South Korea and Taiwan, PayPal
At PayPal, we understand that economic prosperity and climate action are inextricably linked. The destabilizing effects of climate change, including increasingly frequent and severe storms, droughts, and heatwaves are disproportionately endured by people who are financially underserved. This means we have a duty to responsibly manage our impact and advance global environmental progress for all.
With third-party digital platforms and partners making cross-border e-commerce more accessible, it is easy to capture global market opportunities now, writes Rajkishore Agrawal, Senior Director, Head of Sales, South East Asia at PayPal.
SMBs lie at the heart of PayPal. It has been enabling small business owners to expand and grow their business by supporting them with smart solutions which not only take care of their needs today, but tomorrow as well. Find out in this section how PayPal has emerged as a trusted SMB partner, gain insights from small business owners on how to achieve online success, hear from experts on how to manage uncertainty and mitigate risks with a cross-border strategy, and much more.
An accelerated digital uptake was one of the primary factors enabling enterprises, especially small businesses to navigate the challenges posed by the pandemic. PayPal’s SMB Survey 2021 sheds light on how SMBs in Hong Kong, India, Japan, and Singapore swiftly pivoted to online business models, leveraging new tech-led opportunities in e-commerce and social, to first survive and then thrive amid the pandemic. Find more on this study, its findings, and insights in this section.
As consumers grow increasingly accustomed to online shopping, they also increasingly demand immediate and personalized service, writes Samba Natarajan, Senior Vice-President for Growth Markets, PayPal.
A recent PayPal study with SMBs across Hong Kong, India, Japan, and Singapore reports that SMBs have emerged from the pandemic with a positive story to tell. This trend is expected to continue in 2022 in APAC which is one of the leading regions for eCommerce growth. The study offers some interesting insights into how the SMBs in APAC showed resilience in the face of disruptions and strengthened their online proposition.
The Hong Kong SMB Survey Report 2021 published by PayPal earlier this year has concluded five recommendations to help SMBs stay agile and adapt to the new normal.
PayPalResearch and Insights
In a recent podcast episode hosted by ZALORA Talks, PayPal’s Kasia Leyden shares insights on how online businesses can reach greater heights with PayPal.
Speaking at a recent webinar on cross-border selling during the holiday season co-organized by Singapore Business Review and PayPal, Zalora’s Senior Strategy Director for Southeast Asia, Quiron Cunha, said that online sellers increasingly are expected to deliver a unique customer experience that goes beyond pricing.
PayPal’s desire to be a purpose-driven brand was brought to life through its GiveBack campaign which was launched in Singapore in July this year. The premise was simple – make an online...
Singapore’s flourishing digital eco-system presents its s a wide array of opportunities to invest in ecommerce for more lucrative gains. With cross-border shopping becoming a defining feature of...
Data is key in to enrich , retention, and loyalty. But no amount of data is completely effective unless it leads the customer to the shopping window to complete a purchase. In an interview with...
The pandemic radically reconstructed lives everywhere by making a digitally driven world the new normal. This created an imperative for businesses and organizations to swiftly and seamlessly...
How can SMBs in Hong Kong with limited resources cultivate customer loyalty with their newfound overseas customers from thousands of miles away?
Jerry Tso, Head of Singapore Development Center at PayPal
The new era of online shopping has brought enormous opportunities for business growth, while also creating new norms that businesses will need to learn and adapt. Here are the 5 myths and facts about exploring new international markets.
Key Takeaways for Singapore’s Merchant Community State of play Global e-commerce has thrived due to digital acceleration during the pandemic, surging to $4.28T USD in 2020 from $3.35T the year...
One might expect that over a year into a global pandemic, life will eventually return to normal. But would normal be defined in the the same way?
PayPal has launched 2021 Borderless Commerce Report, which captures the current and upcoming shopping behaviours observed from 13 key markets across the globe, and helps businesses to identify potential growth areas of cross-border commerce.
Blockchain, Bitcoin, and digital currency are no longer just for crypto-fanatics anymore, these technologies are as mainstream as ever. In this episode, the monumental changes blockchain have brought on our economy and the future evolution of digital currencies has been discussed.
After an unprecedented and challenging 2020, the world has its eyes set on 2021 to bring a silver lining of hope and recovery. The pandemic was instrumental in setting the stage for what is about...
COVID-19 has changed everything and how we engage in the digital world has transformed tremendously. A One-solution-for-all approach is no longer applicable for preventing sophisticated fraudsters. We need to create a trustworthy ecosystem with partners that can make risk management more seamless and frictionless.
The event industry has been pulling different play strategies to innovate during this period by leveraging on the nation's strong digital infrastructure to help its customers quickly pivot their physical events to virtual ones. In this episode, PayPal discussed with Delegate how online platform allows people to browse event inspirations and book vendors instantly.
2020 while tough for businesses globally, was also monumental in driving change and resilience across the board. One of the prominent trends that stood out last year and is expected to shape the future is – digitalization.
As the countries starts rolling out for COVID vaccines, the world sees the light at the end of the tunnel. In a post-pandemic world, what changes will we experience? PayPal and SkillsFuture talked about the implications between New Normal and Normal, and how corporates help employees to gain more awareness about their skills.
As stay-at-home orders and country-wide lockdowns start to ease across Asia, people are more excited than ever to connect during the holiday season and undoubtedly, holiday shopping is a priority for many. PayPal and motherswork talked about navigating online and offline business demands in the new normal.
As globalization has made us all more connected and open to diversity, it has also acted as a rude awakening for many companies. Co-founder of Love, Bonito shared her inspiration in creating the unique brand and tips on finding the perfect gifts during this pandemic.
Due to the COVID-19 lockdown, more consumers have been shopping online, leading to the rise of e-commerce. However, we’ve also seen an increase in the number of online scams and malpractice. PayPal and Zalora discussed how customer safety can be safeguarded amid the surge in online scams and phishing attempts.
The lead up to the holiday season is a good time to consider how merchants can capture cross-border opportunities and how they can capitalize on the boost to online shopping in different markets.
It is no longer a question of if you get attacked, but when you get attacked. As the region emerges from the COVID-19-inflicted lockdown and eases into recovery, lives will remain somewhat virtual –