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While the relaxing of social-distancing restrictions has undoubtedly eased some of the burden SMBs are facing, there is another factor contributing to the optimistic outlook – investment in innovation writes Tim Fu, Market Leader, Hong Kong, South Korea and Taiwan, PayPal
At PayPal, we understand that economic prosperity and climate action are inextricably linked. The destabilizing effects of climate change, including increasingly frequent and severe storms, droughts, and heatwaves are disproportionately endured by people who are financially underserved. This means we have a duty to responsibly manage our impact and advance global environmental progress for all.
With third-party digital platforms and partners making cross-border e-commerce more accessible, it is easy to capture global market opportunities now, writes Rajkishore Agrawal, Senior Director, Head of Sales, South East Asia at PayPal.
SMBs lie at the heart of PayPal. It has been enabling small business owners to expand and grow their business by supporting them with smart solutions which not only take care of their needs today, but tomorrow as well. Find out in this section how PayPal has emerged as a trusted SMB partner, gain insights from small business owners on how to achieve online success, hear from experts on how to manage uncertainty and mitigate risks with a cross-border strategy, and much more.
An accelerated digital uptake was one of the primary factors enabling enterprises, especially small businesses to navigate the challenges posed by the pandemic. PayPal’s SMB Survey 2021 sheds light on how SMBs in Hong Kong, India, Japan, and Singapore swiftly pivoted to online business models, leveraging new tech-led opportunities in e-commerce and social, to first survive and then thrive amid the pandemic. Find more on this study, its findings, and insights in this section.
As consumers grow increasingly accustomed to online shopping, they also increasingly demand immediate and personalized service, writes Samba Natarajan, Senior Vice-President for Growth Markets, PayPal.
A recent PayPal study with SMBs across Hong Kong, India, Japan, and Singapore reports that SMBs have emerged from the pandemic with a positive story to tell. This trend is expected to continue in 2022 in APAC which is one of the leading regions for eCommerce growth. The study offers some interesting insights into how the SMBs in APAC showed resilience in the face of disruptions and strengthened their online proposition.
The Hong Kong SMB Survey Report 2021 published by PayPal earlier this year has concluded five recommendations to help SMBs stay agile and adapt to the new normal.
PayPalResearch and Insights
In a recent podcast episode hosted by ZALORA Talks, PayPal’s Kasia Leyden shares insights on how online businesses can reach greater heights with PayPal.
Speaking at a recent webinar on cross-border selling during the holiday season co-organized by Singapore Business Review and PayPal, Zalora’s Senior Strategy Director for Southeast Asia, Quiron Cunha, said that online sellers increasingly are expected to deliver a unique customer experience that goes beyond pricing.
PayPal’s desire to be a purpose-driven brand was brought to life through its GiveBack campaign which was launched in Singapore in July this year. The premise was simple – make an online...
Singapore’s flourishing digital eco-system presents its s a wide array of opportunities to invest in ecommerce for more lucrative gains. With cross-border shopping becoming a defining feature of...
Data is key in to enrich , retention, and loyalty. But no amount of data is completely effective unless it leads the customer to the shopping window to complete a purchase. In an interview with...
The pandemic radically reconstructed lives everywhere by making a digitally driven world the new normal. This created an imperative for businesses and organizations to swiftly and seamlessly...
How can SMBs in Hong Kong with limited resources cultivate customer loyalty with their newfound overseas customers from thousands of miles away?
Jerry Tso, Head of Singapore Development Center at PayPal
The new era of online shopping has brought enormous opportunities for business growth, while also creating new norms that businesses will need to learn and adapt. Here are the 5 myths and facts about exploring new international markets.