PayPal's latest Digitise & Thrive e-book looks at why customers pay more for goods and services if the online transaction is seamless. Customer engagement, feedback avenues and user-friendly mobile sites can drive online sales.
A recent PayPal study with SMBs across Hong Kong, India, Japan, and Singapore reports that SMBs have emerged from the pandemic with a positive story to tell. This trend is expected to continue in 2022 in APAC which is one of the leading regions for eCommerce growth. The study offers some interesting insights into how the SMBs in APAC showed resilience in the face of disruptions and strengthened their online proposition.
Read about how Michelle Chui, Head of Government Relations for Hong Kong, South Korea and Taiwan, is using her experience to inspire the next generation of talent.