SMBs lie at the heart of PayPal. It has been enabling small business owners to expand and grow their business by supporting them with smart solutions which not only take care of their needs today, but tomorrow as well. Find out in this section how PayPal has emerged as a trusted SMB partner, gain insights from small business owners on how to achieve online success, hear from experts on how to manage uncertainty and mitigate risks with a cross-border strategy, and much more.

An accelerated digital uptake was one of the primary factors enabling enterprises, especially small businesses to navigate the challenges posed by the pandemic. PayPal’s SMB Survey 2021 sheds light on how SMBs in Hong Kong, India, Japan, and Singapore swiftly pivoted to online business models, leveraging new tech-led opportunities in e-commerce and social, to first survive and then thrive amid the pandemic. Find more on this study, its findings, and insights in this section.

As consumers grow increasingly accustomed to online shopping, they also increasingly demand immediate and personalized service, writes Samba Natarajan, Senior Vice-President for Growth Markets, PayPal.

A recent PayPal study with SMBs across Hong Kong, India, Japan, and Singapore reports that SMBs have emerged from the pandemic with a positive story to tell. This trend is expected to continue in 2022 in APAC which is one of the leading regions for eCommerce growth. The study offers some interesting insights into how the SMBs in APAC showed resilience in the face of disruptions and strengthened their online proposition.

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